Privacy Policy
Hilda & Alice, Inc. (“Pacific Produce”) takes your privacy seriously. Please read the following to learn more about our privacy policies. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (“PII”) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site. You may, however, visit our site anonymously.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in order to help quickly process your transactions or better serve your product requirements.
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the PII you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our Company, products and other updates.
Consent
How do you get my consent?
When you provide us with PII to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking the opt-out link on our home page, contacting us at orderdesk@pacificproduce.com or mailing us at: Hilda & Alice, Inc., 525 Eccles Ave, South San Francisco, CA 94080.
Third Party Services
We do not sell, trade, or otherwise transfer to outside parties your PII. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
When you click on links on our site, they may direct you away from our site. Once you leave Pacific Produce’s website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms of service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements so you can understand the manner in which your personal information will be handled by these providers.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use ‘cookies’?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly that make your site experience more efficient and may not function properly.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Fair Information Practices
Should a privacy or data breach occur, we will notify the users via in-site notification within 7 business days.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If Hilda & Alice Inc. dba:”Pacific Produce” is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Hilda & Alice, Inc. (dba “Pacific Produce”)
584 Eccles Ave
South San Francisco, California 94080
orderdesk@pacificproduce.com
Last Edited on 2019-02-28
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site. You may, however, visit our site anonymously.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in order to help quickly process your transactions or better serve your product requirements.
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the PII you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our Company, products and other updates.
Consent
How do you get my consent?
When you provide us with PII to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking the opt-out link on our home page, contacting us at orderdesk@pacificproduce.com or mailing us at: Hilda & Alice, Inc., 525 Eccles Ave, South San Francisco, CA 94080.
Third Party Services
We do not sell, trade, or otherwise transfer to outside parties your PII. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
When you click on links on our site, they may direct you away from our site. Once you leave Pacific Produce’s website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms of service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements so you can understand the manner in which your personal information will be handled by these providers.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use ‘cookies’?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly that make your site experience more efficient and may not function properly.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Fair Information Practices
Should a privacy or data breach occur, we will notify the users via in-site notification within 7 business days.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If Hilda & Alice Inc. dba:”Pacific Produce” is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Hilda & Alice, Inc. (dba “Pacific Produce”)
584 Eccles Ave
South San Francisco, California 94080
orderdesk@pacificproduce.com
Last Edited on 2019-02-28